Last Updated: January 15, 2026

 

Thank you for your purchase from CitizenBowen.com

All sales of digital products, including audio conversations, are final. Due to the nature of digital content and immediate access upon purchase, we do not offer refunds, returns, or exchanges once a transaction has been completed.

 

Digital Product Policy

The audio conversation is delivered as a digital download.

Once access is granted or the file is delivered, the product is considered used and non-returnable.

 

We cannot offer refunds for accidental purchases, changes of mind, or dissatisfaction after listening.

 

Technical Issues

 

If you experience a technical issue (such as difficulty downloading or accessing the file), please contact us by using the contact form on this website. We are happy to assist in resolving access-related problems, but this does not qualify for a refund.

 

Chargebacks & Disputes

 

By completing your purchase, you agree to this refund policy and acknowledge that chargebacks or payment disputes for this digital product violate these terms.

 

Contact citizenbowen@gmail.com

 

If you have questions about this policy, please contact us using the contact form on this website.